Account Service Manager [08/09/2010]
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Huawei is a leading telecom solutions provider. Through continuous customer-centric innovation, we have established end-to-
end advantages in telecom network infrastructure, application & software, devices and professional services. With
comprehensive strengths in wireline, wireless and IP technologies, Huawei has gained a leading position in the All-IP
convergence age. Our products and solutions have been deployed in over 100 countries and have served 45 of the world's
top 50 telecom operators, as well as one third of the world's population.
For more information about Huawei, please visit http://www.huawei.com
We are one of the leading vendors in the world, providing customized network solutions for telecom carriers worldwide.
We are growing fast. We are dynamic. We look forward to receiving your application.
Job description:
Responsibilities
1. Responsible for key account service market analysis, catching marketing opportunity, completing service sales planning, establishing service sales target (order, must-win, profit) and strategy.
2. Collecting marketing information from key account customer, searching and developing opportunity, managing service sales project, and responsible for the completion of service sales target.
3. Responsible for providing service solution and quotation to key account customer. Responsible for the competitiveness, deliverability and profit of service solution and quotation with the support of each BU.
4. Responsible for key account customer service satisfaction, improving customer perception by establishing customer communication channel, pushing resolving delivery issues and managing customer expectation.
5. Responsible for managing key account customer’s service requirement, analyzing the service strategy, model and measurement of key competitors, organizing to establish overall service strategy for key customers, and pushing related departments to deploy the strategy.
Requirements
- Bachelor or Master's degree or above of commercial or telecom major
- At least 5 years experience in telecom industry
- Capable of taking the initiative to guide customer and manage subordinates.
- Possess fundamental knowledge of service products
- Possess plenty of sales tactics knowledge and negotiation skills
- Possess customer-convinced professional competency and value-based marketing methodology
- Capable of handling customer complain and conflict
- Fluency in English.
We offer:
Competitive salary package, challenging assignments and career development opportunities in multinational environment.
If you are interested, please send your motivation and application letter to ydimitrova@huawei.com. All applications will be
considered as confidential. Only the selected candidates will be invited for interview.
Тип на работата: Постоянна
Място: София
Заплата: [n/a]
Дата на започване: [n/a]
